Shipping policy
Welcome to VIPBOX! We're delighted to offer you an extensive range of premium luggage products to elevate your travel experience. To ensure your satisfaction and convenience, please review the details of our shipping policy:
Shipping Time:
- Orders typically ship within 3 business days from the date of purchase. Please note that business days exclude weekends and holidays.
Shipping Locations:
- Currently, we ship within the United States. International shipping is not available at this time.
Shipping Carriers:
- We rely on UPS and FedEx as our trusted shipping carriers to deliver your orders promptly and reliably.
Tracking Your Order:
- Once your order is shipped, you'll receive a shipping confirmation email containing your tracking information. This enables you to monitor the progress of your delivery and estimate the expected arrival date.
Shipping Rates:
- Enjoy free shipping on all orders within the United States over $170.
Delivery Timeframe:
- While we aim to deliver your order swiftly, please note that delivery times may vary depending on factors such as your location, carrier delays, and unforeseen circumstances. On average, you can expect your order to arrive within 3 to 7 business days from the date of shipment.
Shipping from US Warehouse:
- Rest assured, all our products are shipped directly from the warehouse located. This ensures faster delivery times and guarantees the authenticity and quality of our merchandise.
Order Changes and Cancellations:
- Should you need to make changes to your order or cancel it, please contact our customer support team promptly. Once an order has been shipped, modifications or cancellations may not be possible.
Contact Us:
- If you have any questions or concerns regarding your order or our shipping policy, our dedicated customer support team is here to assist you. Your satisfaction is our top priority.
Thank you for choosing VIPBOX for your travel needs. We appreciate your business and look forward to exceeding your expectations with our exceptional products and service!